Terms & Conditions
Effective date: 02/05/2024
Introduction
Chavan Business Solutions is a reputable firm specializing in comprehensive accounting, administrative, and legal services. With a commitment to excellence and client satisfaction, we offer a wide range of services tailored to meet the diverse needs of businesses and individuals.
Chavan Business Solutions is committed to delivering reliable, efficient, and personalized services to help clients navigate the complexities of accounting, administration, and legal compliance. With a team of experienced professionals and a client-centric approach, we strive to exceed expectations and contribute to the success and growth of our clients' businesses and organizations. Partner with Chavan Business Solutions for comprehensive and trusted administrative and legal solutions tailored to your needs.
1.1 Interpretation
To ensure clarity and consistency, certain words within Terms are capitalized and have specific meanings as defined below, whether they appear in singular or plural form
1.2 Definitions
“Website”- denotes “https://www.chavanbusinesssolutions.com”
“Firm”- denotes “Chavan Business Solutions” firm.
“We”, “Us”, “Our” –denotes “Chavan Business Solutions” firm.
“Country” - refers to Firm country (India), the jurisdiction under which these Terms are governed..
“Services” - refers to Our catalogue of wide range of services.
“Client / User” – encompasses to Work given from user and successfully assigned to executive.
“Assigned Executive” – refers from Clients prospective, the executive whose allocated and accepted Client's Work.
“Accountancy” – denotes to Accounting and Taxation related Work
“Administrative”- Encompasses the Work or Services are rendered by Firm are in the nature of administration.
“Legal” - Encompasses the Work or Services are rendered by Firm are in the nature of legal or relates to government compliance.
“Service Provider” – refers to the rendering Services or providing business solutions.
“Independency” – refers to Client and Assigned Executive should be independent and not keeping any kind of relations.
"Unresponsiveness" - refers to no response from Client or Assigned Executive for 3 working days or 72 hours from time of asked query or concern.
“AMT” – refers to the Average Monthly Transactions from cash and bank account.
“MT” – refers to the Monthly Transaction of sales and purchase.
“MD” – refers to the Monthly Deductees for tax deduction.
“Work” – denotes to a job given or outsourced by client to Firm, from the list of Services but not limited to catalogue.
“Work Order” – work assigned to us through website, email or WhatsApp (along with necessary documents),
“Confirmation” – denotes to an client’s surety to take Firm Service by paying an amount in the description of “Advance Amount” or “Security Amount”.
“Feedback” – encompasses feedback, innovation, or suggestion sent by Client concerning the attributes, performance, or features of service.
“Issue” – denotes to and error or grievance reported to helpdesk.chavanenterprises@gmail.com.
“You”, “Your” – encompasses the individual accessing or using the Service, or the company or legal entity on whose behalf such individual uses the Services
“Terms and Conditions” - (also referred to as “Terms”) signify these Terms and Conditions, constituting the entire agreement between You and the Firm regarding Service use.
2. Acknowledgment
These Terms and Conditions govern the use of our Service and establish the agreement between You and the Firm. They outline the rights and responsibilities of all Clients.
Your access to and utilization of the Service is contingent upon Your acceptance of and adherence to these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or utilize the Service.
By accessing or using the Service, You agree to be bound by these Terms and Conditions. In case of disagreement with any part of these Terms and Conditions, You should not access the Service.
2.1 Age Restriction
You represent and warrant that You are over the age of 18. The Firm does not permit individuals under 18 to use the Service.
2.2 Privacy Policy
Your access to and utilization of the Service also necessitates Your acceptance of and adherence to the Firm’s Privacy Policy. This policy delineates Our practices for collecting, using, and disclosing Your personal information when You use Services and provides information on Your privacy rights and legal protections. We strongly recommend reading Our Privacy Policy attentively before using Our Service.
3. User Accounts
When You create an account (by generating Work order) with Us, You must provide accurate, complete, and up-to-date information at all times. Failure to do so constitutes a breach of these Terms, which may lead to immediate termination of Your account on Our Service.
You are responsible for safeguarding the One Time Password used to access the Service and any actions or activities conducted using Your One Time Password.
You are prohibited from disclosing Your One Time Password or Work ID to any third party. If You become aware of any security breach or unauthorized use of Your account, You must promptly inform Us, through helpdesk mail to report Your issue.
4. Work Order Generation
This is Our system that we follow in sequential order, and expected from You too to follow, and get Work done smoothly:
· Give Work Order through Email or WhatsApp (with required documents),
· You will be get notified the Service fees (This Service fees will be only estimated service fees, service fees can be rise or short after work order generated successfully, if only any work required to add or work required to remove as per 6)
· If you are comfortable with amount of Service fees,
· Pay partially demanded amount of Service fees (within due date) as Work Confirmation,
· Receive receipt of Work confirmation,
· Work will Assigned to executive,
· Provide if any further required documents to executive as demanded,
· Once Work is completed,
· Pay rest amount from Service fees,
· Get Your documents or acknowledgement through Email only,
· Receive Bill/Invoice of Service fees paid,
· Fill Feedback form.
While generating Work order for services available on the Service, You may be asked to provide specific information relevant to Your Order, including but not limited to Your name, email address, phone number, correspondence address, GST number, TAN number, PAN or Aadhar number or both, E-filing portal credentials, GST Portal credentials, Nature of business, In some case photo of signature.
4.1 Work Order Cancellation
(Scenario I)
We reserves the right to cancel Your work order by You for certain reasons;
· You wanted discontinue with us.
· Prices may be adjusted by the Firm after Work order assigned to executive (as per 5).
(Scenario II)
We reserves the right to cancel Your Work order by Firm for certain reasons;
· You provide Us some misleading and incorrect information while generating Work order,
· You breach Our Terms & Conditions,
· Leads to Your Unresponsiveness with executive or expecting follow up from executive,
· Your Order if fraud or an unauthorized or illegal transaction is suspected.
(Scenario III)
You can cancel your Work order by yourself after Work order assigned to executive, but you have to pay the bill amount of work done in steps. [E.g. Work XYZ is assigned and work process is started assume work will be done in steps A then B the C (final work), but you cancel Work order at B processing Work, You have to pay bill amount of Work A and B].
5. Treatment of Work Confirmation
Refundable Cases
- If Work order cancelled by You after payment of Work Confirmation but before Work assigned to executive as said in (4.1, Scenario I) – Work Confirmation amount will be fully refundable.
Non-Refundable Cases
- If Work order cancelled by You after payment of Work Confirmation and after Work assigned to executive – Work Confirmation amount will be fully non-refundable.
- If Work order cancelled by You (as per Scenario III) – Work Confirmation amount will be fully non-refundable.
- If Work order cancelled by Us after work assigned to executive as per certain reason said in (4.1 Scenario II) – Work Confirmation amount will be fully non-refundable.
6. Pricing Methods
The Firm reserves the right to revise its prices before accepting an Work order.
Prices may be adjusted by the Firm after Work order assigned to executive due to factors such as government actions, customs duty variations, fluctuations in foreign exchange rates, and other matters beyond the Firm’s control. In such cases, You will have the option to cancel Your Order.
We have adopted pricing methods which ensures Our Service fees will be affordable & reasonable to Individual and small scale to large scale entity, method as follows;
AMT – Finalization of Accounts (Accounting from incomplete records)
Regular Book-Keeping
Regular Book-Keeping with Technical Review
NGO/NPO/Trust Accounts
Accounting for Foreign Currency Transactions
Inventory Valuation
Etc.
MT - GST Calculation
GSTR1 Filing
Etc.
MD - TDS Calculation 26Q
TDS Calculation 27Q
TDS Calculation 24Q
TDS Filing 24Q, 26Q, 27Q
Etc.
7. Payments
Payment can be made through various methods available, such as Bank Transfer, Cheque, Cash, UPI, etc.
Payment cards (credit or debit) are subject to validation checks and authorization by Your card issuer. Failure to receive the required authorization means We will not be liable for any delay or non-consideration of Your Work order.
8. Termination
We may terminate or suspend Your Service immediately, without prior notice or liability, for any reason, including but not limited to Your breach of these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your services, You may simply discontinue using the Service.
9. Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.
10. Dispute Resolution
If You have any concerns or disputes or Issue about the Service, You agree to first try to resolve the dispute informally by contacting the Firm
11. Severability & Waiver
11.1 Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
11.2 Waiver
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
12. Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.
For more information
If You have any questions about these Terms and Conditions, You can contact Us: